Desktop Support Specialist
4 days ago
Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises globally. Our team is dedicated to delivering exceptional service and support to our clients.
We are seeking a skilled and experienced Desktop Support Officer to join our team. The successful candidate will be responsible for providing timely and accurate support to end-users within our desktop computing environment.
Key Responsibilities:
- Troubleshoot and resolve computer hardware and software issues
- Provide technical support for desktop and laptop computers, printers, and other peripherals
- Install and configure software and hardware
- Maintain accurate records of support requests and resolutions
- Collaborate with the IT team to resolve complex technical issues
Requirements:
- 2+ years of experience in a similar role
- Strong technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and PC/Laptop hardware
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
If you are a motivated and experienced Desktop Support Officer looking for a new challenge, please submit your resume to us.
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