IT Support Specialist

1 month ago


Boston, Massachusetts, United States Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and expertise to our clients.

We are seeking a skilled IT professional to join our team as a Desktop Support Specialist. This role will provide on-site and on-call assistance to end-users, ensuring timely and accurate resolution of technical issues.

Key Responsibilities:

  • Provide technical support for desktop computing environments, including troubleshooting and resolving hardware and software issues.
  • Install and configure hardware and software, including deployment tools like SCCM.
  • Manage and maintain desktop infrastructure, including printers and mobile devices.
  • Develop and implement technical solutions to improve service delivery and efficiency.
  • Collaborate with cross-functional teams to resolve complex technical issues.

Requirements:

  • 2+ years of experience in a similar role.
  • Strong technical skills, including knowledge of Windows OS, Microsoft Office applications, and PC/Laptop hardware.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work on demand and adapt to changing priorities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume to email for consideration.


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