Retail Customer Service Representative

2 weeks ago

Oklahoma City, Oklahoma, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers and process transactions accurately and efficiently, maintaining a high level of productivity and accuracy.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and drive business results.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonuses.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid time off and holidays.
Why Join Our Team?

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and opportunities for growth and development, and we are passionate about making a difference in the lives of our members and associates.

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