Retirement Benefits Specialist

2 days ago

Atlanta, Georgia, United States GeorgiaGov Full time
Job Summary

We are seeking a highly skilled Retirement Benefits Specialist to join our team at GeorgiaGov. As a key member of our team, you will be responsible for monitoring, reviewing, and balancing monthly reports, contributions, and rehired retiree data for assigned employers.

Key Responsibilities
  • Monitor and review monthly reports, contributions, and rehired retiree data for assigned employers.
  • Research and resolve basic data edits and contribution errors occurring when processing monthly transactions.
  • Allocate employer cash receipts related to monthly transactions and resolve timing or invalid data submissions.
  • Reconcile monthly employer reports, data files, and cash receipts.
  • Create monthly invoices for deficiencies or overpayments for current monthly reporting.
  • Work with employers to reconcile invoices with accounts and resolve any basic issues on aged invoices.
  • Perform routine processing on Ad Hoc Termination, Forfeited Leave, Invalid Addresses, and Missing Enrollment reports.
  • Research unallocated cash receipts.
  • Maintain accurate employer and GASB contact database.
  • Work on GASB 67 and GASB 68 audits, reporting, and tracking, special projects, and data clean-up efforts.
  • Respond to requests from Member Services regarding basic account adjustments and prior period changes.
  • Respond to requests from statewide employer human resources and payroll staff regarding employer responsibilities, web reporting issues, membership eligibility, and day-to-day transaction activity.
Technical Competencies
  • Understand and apply basic rules for plan eligibility for members and rehired retirees and associated employer reporting requirements.
  • Basic understanding and application of the pension software and web modules.
  • Basic understanding of core FMD processes, including Employer Reporting Flow, data conditions, edits, and ability to reconcile Employer Reports.
Statewide Core Behavioral Competencies
  • Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals.
  • Customer Service: Understands that all State employees have external and/or internal customers that they provide services and information to; honors all of the State's commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
  • Results Orientation: Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals.
  • Teamwork and Cooperation: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contribution of others.
  • Judgment and Decision Making: Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia.
Additional Behavioral Competencies
  • Communication: Proactively identifies ways to contribute to the State's goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities.
  • Flexibility: Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect.
  • Initiative: Upholds the highest personal and business standards, demonstrates honesty, is able to maintain the trust of others; does not jeopardize business relationships for personal gain; able to maintain confidential information.
Work Environment

This is a general office environment consisting of cubicle desk space. Ambient room temperatures, lighting, and traditional office equipment are provided as found in a typical office environment.

Physical Demands

This job requires sitting for extended periods, using a computer, and performing tasks that require manual dexterity.

Preferred Qualifications

Bachelor's degree in business or four years of related experience.

Statewide Entry Qualifications

Bachelor's degree in business, accounting, or finance from an accredited college or university.

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