Sales and Retention Professional
2 months ago
Company Profile
DISH, a leading provider of innovative connectivity solutions, has been shaping the future of telecommunications for over 40 years. Our business encompasses a range of services, including satellite television, live-streaming, on-demand programming, smart home installation, mobile plans, and products.
Department Overview
Our award-winning Inside Sales & Retention team plays a crucial role in influencing customer decision-making by selling the value of DISH's products and services using a consultative approach. This is a 100% inbound role, focusing on new and existing customers.
Key ResponsibilitiesThe Sales and Retention Professional position offers exceptional opportunities for career growth and development in a dynamic environment. DISH provides comprehensive training, development, and tools to ensure success.
Main Responsibilities
- Sell DISH and Boost products and services to new and existing customers, effectively assessing their needs and offering tailored solutions.
- Demonstrate resilience and adaptability in the face of challenges, maintaining focus on long-term goals.
- Manage time efficiently, open to learning new methods, and committed to advancing as a sales contributor.
- Build and maintain strong customer relationships, providing exceptional service and ensuring customer satisfaction.
- Document customer information, including demographic and billing details.
What We Offer
Competitive Compensation and Benefits. At DISH, our Sales and Retention Professionals enjoy a competitive hourly rate, uncapped commission, and a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401(k) with company-matched funds, and tuition reimbursement.
Professional Growth and Development
Opportunities for career advancement, including promotions and title changes, are available to top performers. You'll also have access to paid training, ongoing development, and a rewards and recognition program offering food days, high-value prizes, and elaborate trips.
Requirements and QualificationsEssential Qualifications
- Excellent verbal, written, and interpersonal communication skills.
- High school diploma; college graduates preferred.
- Pre-employment screen, which may include a drug test.
- Ability to work full-time, on-site in one of our Direct Sales facilities.
- Open availability to work provided schedules.
- Smartphone or other device with an active network connection.
Work Environment
- On-site location.
- Desk position.
- Full-time schedule provided post-offer, with variable hours including weekends and holidays.
- Ability to bid on available work schedules based on performance, attendance, and quality assurance.
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