Retention Account Executive
2 weeks ago
We are seeking a highly motivated and results-driven Retention Account Executive to join our team at DISH. As a key member of our Inside Sales & Retention team, you will be responsible for selling the value of our products and services to new and existing customers using a consultative approach.
About the Role
In this role, you will have the opportunity to develop your sales skills and grow a long-term career at a company that generates over $17 billion in revenue. You will be provided with the training, development, and tools necessary to be successful.
Key Responsibilities
* Sell DISH and Boost products and services to new and existing customers
* Assess each customer's needs and offer the best value
* Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
* Effectively manage time, open to learning new methods and looking to advance as a sales contributor
* Build and maintain customer relationships
* Document customer information including demographic, billing, etc.
* Provide excellent customer service, listen to the customer and ensure their satisfaction
What We Offer
* $20.50/hour base pay plus uncapped commission
* Target compensation is $68,000/year, with the potential to earn significantly more based on performance
* Top performers make well over six figures annually
* Paid training and ongoing development to maximize your career potential
* Medical, dental and vision insurance benefits
* Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
* Complimentary DISH TV programming at your home, plus deeply discounted Sling TV, Boost Mobile and Boost Infinite plans
* Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more
Requirements
* Excellent verbal, written and interpersonal communication skills
* High school diploma; college graduates preferred
* Pre-employment screen, which may include a drug test
* Must be able to work full-time, on-site in one of our Direct Sales facilities
* Must have open availability to work provided schedules
* Have a smartphone or other device with an active network connection
Work Environment
* On-site location
* Desk position
* Full-time schedule provided post-offer - variable hours which include weekends and holidays
* Ability to bid on available work schedules based on performance, attendance and quality assurance
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