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Technical Support Specialist
2 months ago
Job Summary: We are seeking a highly organized and detail-oriented Technical Support Specialist to join our team at Bechtel Corporation. As a Technical Support Specialist, you will play a critical role in ensuring the efficient operation of our departments by performing a variety of administrative and team-supporting role tasks.
Key Responsibilities:
- Work in a confidential manner to ensure the confidentiality of employee and project files.
- Facilitate the efficient operation of departments by performing administrative and team-supporting role tasks.
- Perform administrative duties, including composing routine correspondence and coordinating activities.
- Check the quality of your own work.
- Assist in coordinating meeting arrangements.
- Understand the work scope and integrate priorities for the project.
- Understand work priorities and schedules.
- May supervise and coordinate the activities of other project support personnel.
- Keep abreast of project and department systems, services relevant to the area of responsibility, and project process improvements, procedures, and practices.
- Prepare documents, using standard word processing, spreadsheets, or other project databases, as needed, to support work activities.
- Process a variety of procedural steps in accordance with well-defined procedures and guidelines.
- Assist with maintaining project databases within assigned departments and may produce logs and reports.
- Assist in gathering information, such as status reports, for project field supervisors and other project personnel as requested.
- Implement procedures and may train personnel in the area of responsibility, including the use of project automated systems.
- May review and resolve daily project support tasks on the project.
- Assist in collecting and providing information to support records compliance assessments.
- Update, maintain, and track files within project tracking systems.
- Assist in compiling, creating, and maintaining project reports as directed by the supervisor.
- Be punctual and maintain a dependable level of attendance in accordance with project work rules.
- Adhere to all safety procedures.
Requirements:
- Punctuality and reliable attendance.
- Ability to work in a confidential manner.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work in a team environment.
- Basic computer skills, including Microsoft Office and project databases.