Housekeeping Manager
2 weeks ago
Established in 1961, Minnesuing Acres has evolved from a private family retreat into a distinguished business conference center and venue for special gatherings. Nestled in the scenic northwestern Wisconsin region, our 35-room establishment features expansive meeting areas, exquisite dining options, and a variety of indoor and outdoor activities available year-round.
Position Summary:
We are in search of a Housekeeping Supervisor dedicated to upholding a pristine and inviting atmosphere at Minnesuing Acres. The role of Housekeeping Supervisor is vital in enhancing guest satisfaction and ensuring that our visitors feel at home during their stay. This hands-on position entails leading, training, and scheduling the housekeeping staff to guarantee that guest accommodations and communal spaces are consistently clean and well-kept, while also overseeing efficient laundry operations.
This is a full-time role, with an expected workload of 30-40 hours per week, including weekends and holidays as required. We provide competitive compensation along with a comprehensive benefits package that encompasses health, dental, life, and disability insurance, paid time off, and a retirement savings plan with company contributions. Additional perks include service charges, fuel incentives, provided uniforms, and complimentary meals.
Primary Responsibilities:
- Supervise, train, and lead the housekeeping team.
- Develop and manage the team’s schedule along with daily, weekly, and monthly task lists.
- Procure supplies for the department and guest room amenities.
- Conduct interviews and perform annual evaluations for the department.
- Assist in the cleaning of guest rooms and public areas throughout the facility.
- Ensure that conference room setups meet group specifications.
- Oversee laundry operations to ensure efficiency and smooth functioning.
- Participate in deep cleaning initiatives as necessary.
- Coordinate cleaning for specific areas as required.
- Respond promptly and effectively to guest inquiries and requests.
- Manage lost and found items.
- Provide assistance in other departments as needed.
- Carry out additional duties and projects as assigned.
Qualifications:
- High school diploma or equivalent.
- Minimum of 2-3 years of housekeeping experience, preferably in a hospitality environment.
- Previous supervisory experience is preferred.
- Strong customer service skills and a collaborative team spirit.
- Demonstrated responsibility, integrity, and a positive demeanor.
- Excellent communication, organizational, and reliability skills.
- Able to manage multiple tasks effectively.
- Capacity to work cooperatively and efficiently as part of a team.
- Willingness to work flexible hours, including weekends and holidays.
- Physical ability to stand for 8-hour shifts and lift a minimum of 20 pounds.
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