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Housekeeping Supervisor

2 months ago

Lake Delton, Wisconsin, United States JCC Full time
Job Summary:

JCC Chicago is a leading organization dedicated to fostering relationships, building community, and creating connections that drive social impact. We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team and contribute to our mission.

Key Responsibilities:
  • Leadership and Supervision:
    • Train and coach housekeeping staff in the responsibilities of the job and how to perform all tasks, including the preparation of guest rooms, cleaning of bathhouses, and handling of laundry.
    • Regularly inspect staff work to ensure the highest standards are met.
    • Establish a 24/7 staffing schedule and plan of daily work assignments.
    • Ensure housekeeping staff are always on time and use good time management.
    • Work with staffing agencies to ensure adequate staffing daily.
    • Keep the Property Manager informed of potential staffing concerns.
  • Housekeeping Operations:
    • Clean and supervise the day-to-day operations to ensure standards are followed.
    • Develop a deep cleaning schedule for areas not regularly cleaned, including windows, ceiling fans, buffing floors, etc.
    • Ensure all bathhouses are fully and properly disinfected, including showers, toilets/urinals, mirrors, sinks, and floors, a minimum of three times a day.
    • Ensure the meticulous cleaning of each guestroom after check-out.
    • Maintain designated buildings, including routine mopping and sweeping of floors, ensuring public areas are clean and have an orderly appearance.
    • Restock and supply bathrooms with toilet paper, tissues, and other toiletries.
    • Make sure linens are properly spotted and cleaned.
    • Keep all linen storage rooms adequately supplied with clean linens and towels.
    • Ensure the laundry area is always clean and orderly in appearance.
    • Listen to and attend to special guest requests in a professional and friendly manner.
    • Meet the goals of production and ensure timely and proper setup for incoming groups.
    • Gather inventory from staff of guest-consumed items and ensure adequate supplies are available for replenishment.
    • Order cleaning supplies and chemicals for replenishment of inventory.
    • Assist with the picking up of trash on grounds to maintain a clean and orderly appearance.
    • Proactively review the facilities, identify potential areas of concern, and address them immediately.
    • Maintain bathhouse cleanliness each day during camp and keep mechanical rooms full of supplies.
    Key Essential Job Duties/Physical Requirements:
    • Ability to lift 40 lbs regularly, 75 lbs occasionally.
    • Grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
    • Ability to safely operate and properly control and maintain industrial cleaning equipment.
    • Ability to properly identify, understand, and use housekeeping chemical products.
    • Ability to safely move between floors and various buildings.
    • Ability to execute written documents and records.
    • Good visual acuity.
    • Good communication skills with staff and the Property Manager on a daily basis.
    Requirements:
    • High school or equivalent education required or equivalent combination of education and experience.
    • Previous housekeeping experience required; previous supervisory experience preferred.
    • Demonstrated record of dependability and excellent work performance.
    • Ability to speak, read, write, and understand the primary language(s) used in the workplace. Both English and Spanish skills preferred.
    • Ability to work weekends and holidays.
    • Positive attitude and ability to deal with a wide variety of people.
    • Excellent time management skills.
    • Experienced in scheduling and budgeting departments according to occupancy.
    • Knowledge of the correct use of equipment, such as vacuum cleaners, washing machines, dryers, pressure washers, floor buffers, and scrubbers.
    • Knowledge of the proper use and safety standards of all chemicals and cleaning supplies.
    • Ability to be attentive to surroundings, identifying problems, and either correct the situation or notify maintenance before serious problems develop.
    • Ability to have reliable transportation, a valid driver's license for at least 24 months, a driving record that meets agency requirements, and proof of auto insurance with a minimum $250,000 liability.