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Customer Service Representative

2 months ago

Scranton, Pennsylvania, United States Azek Co. Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Azek Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and support to customers
  • Process orders and fulfill customer requests
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • 3+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

The Azek Company is a leading manufacturer of building products, committed to delivering exceptional quality and service to our customers. We are a diverse and inclusive organization, dedicated to fostering a culture of innovation, collaboration, and excellence.