Senior Lifecycle Marketing Strategist
3 weeks ago
Customer Retention Marketing Specialist
At adQuadrant, we're looking for a seasoned Customer Retention Marketing Specialist to join our team. As a key member of our marketing department, you'll be responsible for developing and executing customer retention strategies that drive revenue and growth for our clients.
Key Responsibilities:
- Own strategy, execution, and optimization of customer retention for our agency clients
- Maintain and optimize the customer lifecycle roadmap and documentation for future team expansion
- Partner with our paid media teams, creative division, and data analysts to optimize and personalize the customer journey
- Optimize audience segmentation to increase customer repeat purchase rates, LTV, and engagement
- Manage and grow the email, SMS subscriber database for clients, and turn users into advocates
Requirements:
- 5+ years of experience in customer lifecycle marketing for D2C eCommerce brands
- Successful track-record of developing marketing strategies, executing, measuring, and delivering on performance targets
- Knowledge of direct-to-consumer eCommerce, retention marketing trends, and Email/CRM technologies
- Strong communication skills both written and verbally to present your marketing initiatives and inform internal and external stakeholders of the marketing plan, objectives, and results
- Strong analytical skills with proven ability to turn large amounts of data into actionable initiatives
Benefits:
- Our people come first. No jerks. No egos. Just people who like to work hard and enjoy winning as a team.
- Excellent Health Benefits (health, dental, vision, and life insurance)
- 401K + Match
- Time Off – Unlimited PTO, Paid Sick Leave, Paid Company Holidays, End of Year Flex Week (December 24 – January 1)
- $300/year to equip your work space with new equipment
- $30/month for home internet
- An extremely supportive and fun company culture
Work Environment Requirements:
- Remote-first company with the option to work from offices in Irvine, California.
- Ability to work from anywhere in the US.
- Virtual collaboration through meetings and Slack.
- Use of a laptop (Mac), computer software, and office productivity tools.
- Reliable internet access and a professional background.
Compensation:
$80,000 - $98,000 per year + commission
Location-Based Pay:
Compensation is based on the candidate's location within the United States.
Note:
The final compensation package will be determined based on the candidate's experience, skills, and overall fit for the role.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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