Administrative Assistant

2 weeks ago


Waukesha, Wisconsin, United States Waukesha County Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Waukesha County's Department of Health and Human Services, Public Health Division - WIC Program. The successful candidate will provide exceptional customer service, perform data entry, and assist with program support in a busy clinic environment.

Key Responsibilities
  • Maintain quality customer service in a fast-paced clinic environment
  • Respond to incoming calls, manage a multi-line phone system, and prescreen clients for program eligibility
  • Establish clients within the WIC database, schedule appointments, and verify accurate documentation
  • Conduct data entry, review paper files, and maintain electronic records
  • File and retrieve materials, communicate with clients, and ensure accuracy of WIC benefits issued
Requirements
  • High School Diploma or GED
  • Working knowledge of standard office practices, procedures, and techniques
  • Ability to apply and explain rules, regulations, policies, and procedures related to the WIC program
  • Excellent customer service skills, basic math skills, and ability to work effectively in a team environment
What We Offer

Waukesha County is committed to equal opportunity and nondiscrimination in employment. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.



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