Point of Sale Specialist

7 days ago


St Marys, Georgia, United States Buffalo Wild Wings Full time
Job Summary

The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for managing all takeout orders and accurately entering orders into the Point of Sale System and collecting payments.

Key Responsibilities
  • Guest Service: Provide friendly welcome to incoming Guests while ensuring timely seating
  • Phone Etiquette: Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
  • Food Service: Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
  • Cash Handling: Take payments/handle cash drawer and process credit card transactions
  • Menu Knowledge: Apply menu knowledge to make genuine suggestions and upsell
  • Order Management: Correctly enter takeout orders into Point of Sale system, bag and manage takeout orders, check for accuracy
  • Sanitation and Safety: Always maintain clean and orderly cashier area and practice proper safety and sanitation
  • Feedback and Follow-up: Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
Requirements
  • Part-time position, averaging 29 hours or less a week
  • Eligible to participate in company medical benefits after a 12-month look-back period
  • Must be able to work a flexible schedule, including evenings and weekends

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