Field Services Technician
8 hours ago
At Watlow, we are seeking a highly skilled and motivated Field Services Technician to join our team. As a Field Services Technician, you will be responsible for assisting in the product installation and start up, troubleshooting, and technical support of our products at customer sites.
Key Responsibilities- Execute transactions and work under the general direction of a more seasoned professional
- Route questions to the appropriate person and demonstrate a willingness to learn
- Adhere to policies, procedures, and best practices, and use business tools as intended
- Participate in process improvement and demonstrate knowledge with Microsoft Office and other computer systems
- Treat all with respect and provide excellent customer service
- Model Watlow Way (WW) behaviors, principles, and values, and create a positive and enthusiastic team environment
- Troubleshoot basic installation issues and participate in practical problem solving
- Run equipment, perform minor maintenance, and collect data to analyze and validate equipment corrective actions and improvement
- Certification level I, internal certification process
- Basic mechanical and technical aptitude, and basic electrical component understanding
- High-school graduate/GED
- Preferred Two-year degree or Technical Certificate or related experience (1-5 years)
The Watlow Total Compensation Plan includes competitive compensation and a full range of life and career enhancing benefits, including annual achievement award, 401(k) plan, onsite wellness clinic, wellness incentives, employee personal assistance program, dental, medical, vision and short-term and long-term disability insurance, paid holidays, personal time, and vacation, parental leave, and tuition reimbursement.
Diversity & InclusionWe proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member's individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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