Field Service Technician

2 months ago


Salem, Oregon, United States JELD-WEN Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at JELD-WEN. As a Field Service Technician, you will be responsible for performing and documenting field service of VPI window and door products in the field.

Key Responsibilities:
  • Perform in-field service repairs, evaluations, and inspections: Conduct necessary repairs and assessments on-site according to specified processes.
  • Document service activities: Maintain accurate records of repair, evaluations, and inspections.
  • Provide clear and concise descriptions of issues encountered during service.
  • Manage your schedule to arrive on-site promptly for scheduled work.
  • Ensure you have the necessary tools and materials to perform the tasks efficiently.
Requirements:
  • Valid Driver's License and clean Department of Motor Vehicle record.
  • Proficiency in using hand tools such as drills, saws, levels, and tape measures.
  • Knowledge of repair methods for windows, doors, glass and glazing (or a background in window/door installation).
  • Ability to work independently and self-motivated with minimal supervision.
  • Effective problem-solving skills.
  • Demonstrated customer service skills.
  • Clear and concise communication abilities.
  • Multitasking capabilities with professionalism.
Working Conditions:
  • Exposure to weather: The work is year-round and involves both indoor and outdoor tasks.
  • Lifting: Regular lifting of up to 75 pounds.
  • Working at Heights: Comfortable working at heights above 50 feet, including on Boom lifts, ropes, and scaffolding.
What We Offer:

We offer competitive compensation and benefits packages, including medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days' vacation leave annually and receive ten paid holidays throughout the calendar year. We also offer a 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.

Expected pay for this role is between $21.92 to $36.53 per hour and is based on experience and qualifications.



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