Field Service Technician
2 weeks ago
We are seeking a skilled Field Service Technician to join our team at JELD-WEN. As a Field Service Technician, you will be responsible for performing and documenting field service of VPI window and door products in the field.
Key Responsibilities- Perform in-field service repairs, evaluations, and inspections: Conduct necessary repairs and assessments on-site according to specified processes.
- Document service activities: Maintain accurate records of repair, evaluations, and inspections.
- Provide clear and concise descriptions of issues encountered during service.
- Manage your schedule to arrive on-site promptly for scheduled work.
- Ensure you have the necessary tools and materials to perform the tasks efficiently.
- Valid Driver's License and clean Department of Motor Vehicle record.
- Proficiency in using hand tools such as drills, saws, levels, and tape measures.
- Knowledge of repair methods for windows, doors, glass and glazing (or a background in window/door installation).
- Ability to work independently and self-motivated with minimal supervision.
- Effective problem-solving skills.
- Demonstrated customer service skills.
- Clear and concise communication abilities.
- Multitasking capabilities with professionalism.
- Experience using general office equipment.
- Application of special relationships in practical situations.
- Computer proficiency.
- High School Diploma or GED.
- Exposure to weather: The work is year-round and involves both indoor and outdoor tasks.
- Lifting: Regular lifting of up to 75 pounds.
- Working at Heights: Comfortable working at heights above 50 feet, including on Boom lifts, ropes, and scaffolding.
- Travel: Expect frequent travel, up to 50% of the time but typically home for weekends.
- Overtime: Frequent overtime is required.
JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors.
We offer competitive compensation & benefits packages, including medical, dental, vision, and basic life insurance, vacation leave, paid holidays, and more.
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