IT Technical Support Specialist

10 hours ago


St Louis, Missouri, United States Watlow Full time
Join Watlow, a global technology leader, as an IT Technical Engineer. As a key member of our cross-functional team, you will provide Tier III onsite technical support at our global headquarters in St. Louis, Missouri. Your role will involve supporting a diverse range of users, including C-suite executives, corporate staff, and manufacturing teams. Your daily tasks will vary and may include managing servers, storage systems, networks, voice and data communications, as well as setting up and repairing PCs.

**Key Responsibilities:**

* Installs, configures and maintains organization's network.
* Designs and supports server system(s) and supporting software.
* Installs, configures and maintains organization's operating systems.
* Analyzes and resolves problems associated with server and network infrastructure.
* Prepares Documentation, manages Leased equipment deployment and returns as schedules dictate, striving to maximize use of equipment dollars expended.
* Purchases, installs, maintains, monitors, and troubleshoots operation of the local area network.
* Maintains accurate and current documentation of network specifications and settings
* Participates in disaster recovery planning and performs recovery testing
* Actively participates in organization's IT Change Control process
* Procures needed Computer Supplies and Accessories

**Required Qualifications:**

* Bachelor's degree or minimum 5 years of IT technical support experience

**Desired Qualifications:**

* Azure Fundamentals Certification
* Cisco CCNA Certification
* VMware Certification

**Benefits:**

The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us. The Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits :

* Annual Achievement Award
* 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
* Onsite wellness clinic
* Wellness incentives
* Employee Personal Assistance Program
* Dental, medical, vision and short-term and long-term disability insurance
* Paid holidays, personal time, and vacation
* Parental leave
* Tuition reimbursement

**Diversity & Inclusion:**

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member's individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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