Revenue Operations Assistant

2 days ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time
Revenue Support Representative

At Virginia Mason Franciscan Health, we are dedicated to delivering high-quality healthcare to our patients and communities. We are seeking a Revenue Support Representative to join our team in revenue operations.

Responsibilities
  • Support front line staff in revenue operations by proficiently performing duties in one of the following areas: Medical Claims Support Rep, Support Specialist (PAS), Mail Clerk, Collection Assistant, Secondary Billing, Senior Support Specialist (PAS).
  • Sort and mail paper claims for the Medical Claims Representatives to the appropriate insurance carriers.
  • Document correspondence by keying into computer.
  • Respond to attorney requests for information.
  • Print out itemized bills, claim forms, and other requested information.
  • Pull documents from batches and copy them.
  • Perform miscellaneous tasks such as filing, putting refund checks in envelopes, and screening microfiche.
  • Open, scan, and route daily external/internal mail.
  • Distribute and collect mail between floors.
  • Open and scan lock box cash applications in search of checks.
  • Research and file bankruptcy claims.
  • Open and distribute incoming mail, bundle outgoing mail for mailcenter pickup.
  • Request credit bureau reports and medical records.
  • Maintain machines in an operational state.
  • Skip tracing.
  • Correct registrations and remailing of statements.
  • Perform filing as necessary.
  • Print claims for system-created secondary EOBs.
  • Sort and mail paper claims for the Medical Claims Representatives to the appropriate insurance carriers.
  • Respond to patient requests for secondary insurance billing.
  • Audit invoices, print claims, pull EOBs, and mail to carriers.
  • Identify and research outstanding accounts that may be subject to probate or bankruptcy claims.
  • Process the legal filing of a claim in probate court or execute a discharged bankruptcy claim.
  • Communicate with the attorney, executor, family member, or other appropriate individual regarding probate or bankruptcy.
  • Discharge the probate claim via preparing and sending a legal document to the attorney of record to release or close the claim.
  • Audit monthly/weekly bad debt transactions.
  • Research and audit individual accounts to resolve patient issues.
  • Prepare reports for management.
  • Communicate with collection agency to assist with resolution of patient disputes.
Qualifications
  • Strong organizational skills.
  • Excellent written and verbal communication skills.
  • Understanding of medical terminology, CPT, and ICD9 coding.
  • Understanding of mainframe computer systems.
  • The ability to attend to detail.

We are an equal opportunity/affirmative action employer. Pay Range: $23.62/hour. We are an equal opportunity/affirmative action employer.



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