Flooring Customer Service Specialist

2 weeks ago


Suwanee, Georgia, United States Atlanta Flooring Design Centers Full time
Job Overview

Atlanta Flooring Design Centers is seeking a highly skilled Flooring Customer Service Specialist to join our team. As a key member of our commercial sales team, you will work closely with sales personnel to ensure timely delivery of quality flooring products and installation services to our commercial accounts.

Key Responsibilities:

  • Export or key quotes into RFMS proprietary software
  • Generate purchase orders, work orders, and other varied documents to ensure on-time delivery
  • Monitor and track orders to meet customer needs and installation schedules
  • Act as liaison between suppliers and sales rep team to ensure everyone is up to date on material statuses
  • Communicate effectively with sales rep and QCs to achieve overall job accuracy
  • Ensure that all jobs are complete, correct, and formatted consistently to meet the needs of the end users
  • Maintain job's profit margin by requesting and inputting proper project information and/or documentation
  • Identify, research, and resolve customer issues

Requirements:

  • A+ customer service skills
  • Strong computer and internet skills
  • Able to multi-task in a fast-pace environment
  • Team player that works well with others
  • High attention to detail
  • Ability to follow operational procedures and manage data

About Us:

Atlanta Flooring Design Centers is a respected name in the floor covering industry since 1985, offering quality products, excellent service, and competitive pricing to the Southeast. We are dedicated to our customers and their concerns, and we are an employee-owned company.



  • Suwanee, Georgia, United States Atlanta Flooring Design Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Flooring Customer Service Representative to join our team at Atlanta Flooring Design Centers. As a key member of our commercial sales team, you will be responsible for providing exceptional service to our clients, ensuring timely delivery of quality flooring products and installation...


  • Suwanee, Georgia, United States Atlanta Flooring Design Centers Full time

    Job SummaryAtlanta Flooring Design Centers is seeking a skilled Flooring Warranty Specialist to maintain positive working relationships with assigned Builder or homeowner accounts. The ideal candidate will be responsible for ensuring warranty, contractual, and customer retention needs are met. Strong communication and problem-solving skills are essential for...


  • Suwanee, Georgia, United States Atlanta Flooring Design Centers Full time

    Job SummaryAs a key member of our team, the Warranty and Repair Account Representative plays a vital role in maintaining positive relationships with our builder and homeowner accounts. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities:Read and understand builder...


  • Suwanee, Georgia, United States Empire Today Full time

    Empire Today Flooring Installation JobsWe are seeking experienced flooring installation contractors to join our team. As a flooring installation specialist with Empire Today, you will have the opportunity to work on a variety of projects and develop your skills in the field.What We Offer:No Selling Required - All of our jobs are pre-sold, so you can focus on...


  • Suwanee, Georgia, United States Atlanta Flooring Design Centers Full time

    Job Title: Material Claims CoordinatorWe are seeking a highly organized and detail-oriented Material Claims Coordinator to join our team at Atlanta Flooring Design Centers. As a Material Claims Coordinator, you will play a critical role in ensuring that our manufacturing vendors are held accountable for defective flooring materials.Key...


  • Suwanee, Georgia, United States HomeGoods Full time

    Job Title: Customer Service Sales LeadAt HomeGoods, we're always on the lookout for talented individuals who share our passion for delivering exceptional customer experiences. As a Customer Service Sales Lead, you'll play a vital role in driving customer satisfaction and loyalty while promoting a highly engaged and productive sales floor team.Key...


  • Suwanee, Georgia, United States Staffing Resources Full time

    Job SummaryWe are seeking a detail-oriented Alarm Customer Specialist to join our team at Staffing Resources. This role requires proficiency in analyzing data and working with customers to resolve issues.Key ResponsibilitiesAnalyze data to identify trends and patternsProvide exceptional customer service and supportWork collaboratively with internal teams to...


  • Suwanee, Georgia, United States Staffing Resources Full time

    Alarm Customer Specialist Job Description **Job Summary:** We are seeking a highly skilled Alarm Customer Specialist to join our team at Staffing Resources. As a key member of our customer support team, you will be responsible for analyzing data, recognizing patterns, and providing solutions to our customers. **Responsibilities:** * Receive and analyze...


  • Suwanee, Georgia, United States Michael Popwell State Farm Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Michael Popwell State Farm. As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesManage customer interactions and...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for delivering exceptional customer experiences and leading our store recovery efforts.Key ResponsibilitiesAssist the Store Manager in leading and managing adherence...


  • Suwanee, Georgia, United States brightfirellc Full time

    Job Title: Customer Success SpecialistAt BrightFire, we're seeking a highly skilled Customer Success Specialist to join our team. As a key member of our digital marketing support team, you will be responsible for providing exceptional customer service to our agency website clients.Key Responsibilities:Provide timely and professional communication to clients...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our front-end operations team, you will be responsible for delivering exceptional customer experiences, leading omnichannel processes, and maintaining store recovery standards.Key...


  • Suwanee, Georgia, United States Home Goods Full time

    Job Title: Customer Service Sales LeadAt HomeGoods, we are seeking a highly skilled and motivated Customer Service Sales Lead to join our team. As a Customer Service Sales Lead, you will be responsible for promoting a highly satisfied customer experience while driving customer loyalty.Key Responsibilities:Promote a highly satisfied customer experienceDrive...


  • Suwanee, Georgia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a skilled Customer Service Representative to join our team. As a key member of our front-end operations, you will be responsible for delivering exceptional customer experiences and leading our omnichannel processes.Key ResponsibilitiesAssist the Store Manager in leading and managing adherence to Standard Operating...


  • Suwanee, Georgia, United States Develon Full time

    About DevelonDevelon is a leading provider of infrastructure solutions, offering a range of products including crawler excavators, wheel excavators, mini excavators, wheel loaders, and more. With a strong commitment to customer service and support, Develon is seeking a highly skilled Customer Service Representative to join its team.Job SummaryThe Customer...


  • Suwanee, Georgia, United States Aaron Plumbing INC Full time

    Job SummaryAaron Services is seeking a part-time Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for scheduling appointments, answering customer inquiries, and providing administrative support to ensure seamless customer experiences.Key ResponsibilitiesSchedule appointments...


  • Suwanee, Georgia, United States Aaron Plumbing INC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly organized and friendly Customer Service Representative to join our team at Aaron Services. As a Customer Service Representative, you will be the cheerful voice of our company, answering customer calls, scheduling appointments, and providing general office support.Responsibilities:Answer...


  • Suwanee, Georgia, United States Michael Popwell State Farm Full time

    Job OverviewWe're seeking a customer-focused professional to join our team as a Customer Service Representative. This role involves connecting with customers, resolving issues, and providing exceptional service. Key Responsibilities:Manage customer interactions with empathy and professionalismEnsure accurate and up-to-date customer informationRecord and...


  • Suwanee, Georgia, United States Molly Maid Full time

    Grow and Retain Valued CustomersWe're looking for a skilled Customer Service Representative to join our team at Molly Maid. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our valued customers.Key Responsibilities:Answer Phone Calls with a Smile: Respond to customer inquiries and resolve issues in a...


  • Suwanee, Georgia, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key...