Customer Service Representative
5 days ago
We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Michael Popwell State Farm. As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a timely and professional manner.
Key Responsibilities- Manage customer interactions and resolve issues in a friendly and efficient manner
- Ensure customer account information is accurate and up-to-date
- Record customer interactions and follow up on their experience with our company
- Respond to customer inquiries and provide product and service information
- Work collaboratively with the team to achieve customer satisfaction and loyalty goals
- High school diploma or equivalent required
- Experience working in a customer-oriented environment preferred
- Strong communication and interpersonal skills required
- Ability to work in a fast-paced environment and meet customer satisfaction goals
Michael Popwell State Farm is a top-producing agency with a strong commitment to customer satisfaction and community involvement. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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