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Retail Store Manager

2 months ago

Mansfield, Massachusetts, United States Warby Parker Full time
Job Title: Retail Store Manager

Warby Parker is seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of store associates.

Key Responsibilities:
  • Develop and execute business plans to drive sales growth and improve customer satisfaction
  • Lead and manage a team of store associates to achieve sales and customer service goals
  • Implement and maintain operational processes to ensure efficient store operations
  • Collaborate with the marketing team to develop and execute in-store promotions and events
  • Manage store inventory and visual merchandising to drive sales and improve customer experience
  • Conduct regular performance reviews and provide coaching and development opportunities to store associates
  • Stay up-to-date on industry trends and competitor activity to inform business decisions
Requirements:
  • 3+ years of retail management experience with a proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills with the ability to motivate and develop a high-performing team
  • Ability to analyze data and make informed business decisions
  • Excellent customer service skills with a focus on delivering a positive customer experience
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
What We Offer:
  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Comprehensive benefits package including health, vision, and dental insurance
  • 401(k) retirement plan with company match
  • Employee stock purchase plan
  • Free eyewear and discounts on Warby Parker products

Warby Parker is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace culture that reflects the communities we serve.