Senior Credit Manager

3 weeks ago


Mansfield, Massachusetts, United States Samsonite Full time

About the Role:

Samsonite is seeking a highly skilled Senior Credit Manager to lead our Customer Financial Services team. As a key member of our organization, you will be responsible for managing the monthly AR close process, including preparation, analysis, and reporting on AR month-end and year-end schedules and metrics.

Key Responsibilities:

  • Lead and supervise the Customer Financial Services team, including functions such as Rebate Administration, contacting customers with outstanding balances, and resolving discrepancies.
  • Maintain strong relationships with key customers regarding accounts receivables and related collections, fostering positive interactions and facilitating timely payments.
  • Manage the monthly AR close process, including preparation, analysis, and reporting on AR month-end and year-end schedules and metrics, ensuring accuracy and compliance.
  • Conduct audits of delinquent accounts deemed uncollectible, ensuring all possible efforts have been made before assigning bad-debt status, thus minimizing losses.
  • Monitor aging balances to ensure comprehensive collections efforts, thereby enhancing cash collections and mitigating risks associated with overdue accounts.
  • Assist in monitoring, reporting, and resolving customer disputed invoices and debit memos (chargebacks), facilitating resolution, and maintaining positive customer relationships.
  • Approve, establish, and maintain credit limits on all new and current customer accounts, balancing risk management with sales opportunities.
  • Interface with customer service, sales organizations, and senior-level management to communicate and resolve issues, fostering collaboration and effective problem-solving.
  • Take responsibility for the review and maintenance of the Credit Master database, ensuring data integrity and accessibility for operational needs.

Requirements:

  • Accounting or Business Degree and 7+ years of Credit and managerial experience preferably in Consumer Goods working with major retailers.
  • Strong analytical/quantitative skills
  • Strong oral and written communication skills
  • Strong problem solving and decision making skills
  • Must be proficient in Microsoft Outlook, Excel and Word
  • SAP experience a plus

What We Offer:

  • Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
  • Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
  • Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

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