Front Desk Team Member

7 days ago


Herndon, Virginia, United States Scenthound Chantilly, VA Full time
Company Overview:
Scenthound, a pet wellness company based in Chantilly, VA, is dedicated to providing high-quality services and promoting healthy lifestyles for dogs. We strive to create a positive work environment where employees can grow and thrive.

About the Role:
We are seeking an experienced Sales & Front Desk Associate to drive membership sales, manage customer relationships, and represent our brand. This role requires strong communication and interpersonal skills, a passion for dogs and dog health & wellness, and the ability to work in a fast-paced environment.

Key Responsibilities:
Developing membership leads, following up with potential members, answering phone calls, scheduling appointments, managing customer profiles and records, managing cash drawer, and maintaining a clean reception area are essential tasks for this role. Additionally, resolving customer concerns, retaining memberships, and adhering to Scenthound sanitary and cleaning practices are critical components of this position.

Salary Range: $52,000 - $62,000 per year, depending on experience.

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