Customer Service Specialist
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
- Build strong relationships with customers, understanding their needs and preferences, and providing personalized recommendations.
- Drive sales growth by promoting Sherwin-Williams products and services, and identifying opportunities to upsell and cross-sell.
- Maintain a high level of product knowledge, staying up-to-date on new products, features, and technologies.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- High school diploma or equivalent required.
- Previous customer service or sales experience preferred.
- Ability to work in a fast-paced environment and meet sales targets.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including evenings and weekends.
As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, and enjoy a range of benefits, including:
- Competitive salary and commission structure.
- Opportunities for career advancement and professional growth.
- Comprehensive training and development programs.
- Discounts on Sherwin-Williams products and services.
- A fun and supportive work environment.
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