Pest Control Customer Service Agent
2 weeks ago
Position Title: Pest Management Service Representative
Company: Terminix International
Job Overview:
The Pest Management Service Representative is responsible for applying pest control products to residential properties in accordance with scheduled services and customer requests. This role involves direct communication with clients to confirm appointments and ensure satisfaction with services rendered.
Key Responsibilities:
- Administer pest control solutions to residential areas following safety protocols and product guidelines.
- Operate a company vehicle to reach client locations efficiently.
- Engage with customers to verify scheduled services and address any inquiries.
- Respond promptly to customer requests for both telephone and in-person service.
- Complete necessary documentation at the conclusion of daily tasks.
- Maintain cleanliness and proper functioning of the service vehicle and equipment.
- Support sales efforts by interacting with existing customers during service visits.
Qualifications:
- A high school diploma or GED is required; a 2 or 4-year degree is preferred.
- 1-3 months of relevant experience is advantageous.
- Ability to understand and follow simple instructions and communicate effectively.
- Proficiency in basic mathematical skills, including addition, subtraction, multiplication, and division.
- Must possess a valid driver's license and maintain any necessary certifications as per regulatory requirements.
Physical Requirements:
The role requires the ability to perform physical tasks, including lifting and moving objects up to 50 pounds, climbing ladders, and maintaining balance on various surfaces. The representative must also be capable of operating a motor vehicle and using hand tools safely.
Work Environment:
This position involves working both indoors and outdoors, often in varying weather conditions. Candidates should be prepared for potential exposure to hazardous materials and physical challenges associated with pest control services.
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