Patient Access Coordinator
4 weeks ago
The Patient Access Specialist plays a crucial role in optimizing scheduling processes for George Washington Medical Faculty Associates (MFA) patients. This position requires strong communication and problem-solving skills to resolve complex scheduling issues and provide first-line support to other Access Center Specialists.
Key Responsibilities- Scheduling Optimization: Validate the efficiency of bump schedule management, perform quality assurance checks of inbound/outbound calls, and oversee daily Follow My Health requests.
- Partnerships and Development: Develop and sustain effective partnerships with providers, department leaders, Master Schedulers, and team members. Facilitate staff development in conjunction with Contact Center management.
- Performance Monitoring: Provide input regarding individual/team performance to Call Center Manager, monitor SLA on a continual basis, and communicate significant variances to management.
- Critical Issue Resolution: Identify critical issues that negatively impact service level and resolve them quickly.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, including proper grammar and phone etiquette.
- Customer Service Experience: Have a minimum of four years' work experience in a medical/healthcare environment, with two years of Call Center experience required.
- Technical Skills: Be proficient in utilizing a web-based computerized system for scheduling and Microsoft Office programs.
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers.
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Patient Access Coordinator
1 month ago
Arlington, Virginia, United States MFA Co Full timeJob SummaryThe Patient Access Coordinator will play a critical role in optimizing scheduling processes for George Washington Medical Faculty Associates (MFA) patients. This position requires strong communication and problem-solving skills to resolve complex scheduling issues and provide exceptional customer service.Key ResponsibilitiesValidate efficiency of...
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Patient Access Coordinator
4 weeks ago
Arlington, Virginia, United States Med-Metrix Full timeJob Type: Part-timeDescriptionThe Patient Access Coordinator at Med-Metrix is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. This role involves registration of patients who require medical attention, maintaining medical records, receiving incoming calls, and processing...
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Patient Access Coordinator
4 weeks ago
Arlington, Virginia, United States Med-Metrix Full timeJob Type: Full-timeJob SummaryThe Patient Access Representative plays a vital role in addressing public needs and ensuring the efficient dissemination of resources to meet patient needs. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMonitor the...
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Patient Access Coordinator
1 month ago
Arlington, Virginia, United States Med-Metrix Full timeJob SummaryThe Patient Access Representative plays a vital role in ensuring seamless patient experiences at Med-Metrix. This individual is responsible for addressing public needs, managing resource dissemination, and maintaining accurate patient records.Key ResponsibilitiesMonitor the waiting area, addressing patient complaints and concerns in a timely and...
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Patient Access Coordinator
4 weeks ago
Arlington, Virginia, United States Med-Metrix Full timeJob SummaryThe Patient Access Representative plays a vital role in ensuring a smooth and efficient patient experience. This position is responsible for addressing public needs, managing resources, and providing exceptional customer service.Key ResponsibilitiesMonitor the waiting area and address any complaints or concerns expressed by patients, family...
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Senior Patient Access Coordinator
1 month ago
Arlington, Virginia, United States Med-Metrix Full timeJob SummaryThe Senior Patient Access Representative will provide exceptional patient experience by greeting, scheduling, and registering patients in a friendly, courteous, and professional manner.Key ResponsibilitiesAnswer and route telephone calls and messagesCoordinate insurance verifications and pre-authorizationsMaintain medical records and prepare...
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Senior Patient Access Coordinator
1 month ago
Arlington, Virginia, United States Med-Metrix Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Senior Patient Access Bed Control Representative to join our team at Med-Metrix. As a key member of our patient access team, you will be responsible for registering inpatient and outpatient surgery patients, ensuring completeness and thoroughness of patient information, and providing exceptional...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States Virginia Hospital Center Full timePatient Care Coordinator Job DescriptionSchedule, greet, and register patients in a friendly, courteous, and professional manner. Answer and route telephone calls and messages. Coordinate insurance verifications and preauthorizations. Take payments and complete daily batching. Maintain medical records and prepare charts for clinic sessions. Provide...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States Virginia Hospital Center Full timeJob SummaryAs a Patient Care Representative at Virginia Hospital Center, you will play a vital role in ensuring the smooth operation of our OB/GYN clinic. Your primary responsibility will be to schedule, meet, greet, and register patients in a friendly, courteous, and professional manner. You will also be responsible for answering and routing telephone calls...
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Patient Care Coordinator
1 month ago
Arlington, Virginia, United States Virginia Hospital Center Full timePatient Care Representative Job DescriptionPurpose & Scope:Schedule, meet, greet, and register patients in a friendly, courteous, and professional manner. Answer and route telephone calls and messages. Coordinate insurance verifications and preauthorizations. Take payments and complete daily batching. Maintain medical records and prepare charts for clinic...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States Virginia Hospital Center Full timeJob Title: Patient Care CoordinatorJob Summary:We are seeking a skilled Patient Care Coordinator to join our team at Virginia Hospital Center. As a Patient Care Coordinator, you will be responsible for scheduling, meeting, greeting, and registering patients in a friendly, courteous, and professional manner. You will also answer and route telephone calls and...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States Virginia Hospital Center Full timePatient Care Coordinator - Radiology Job Summary At Virginia Hospital Center, we are seeking a skilled Patient Care Coordinator to join our Radiology team. Key Responsibilities: • Greet and register patients in a friendly and professional manner • Schedule and coordinate appointments and procedures • Verify insurance coverage and pre-authorizations •...
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Patient Service Coordinator
4 weeks ago
Arlington, Virginia, United States MedStar Health Full timeJob Summary:MedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in Arlington, VA.The ideal candidate will be responsible for greeting patients, checking in/out processes, gathering demographic information, insurance verifications, and scheduling appointments.Key Responsibilities:Serves as the initial...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States VHC Health Full time**Job Summary**As a Patient Care Representative at VHC Health, you will play a vital role in ensuring a positive patient experience. Your primary responsibility will be to schedule, meet, greet, and register patients in a friendly, courteous, and professional manner.**Key Responsibilities**Schedule and register patients in a timely and efficient...
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Patient Care Coordinator RN
4 weeks ago
Arlington, Virginia, United States Kaiser Permanente Full timeJob Summary:The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. This role collaborates with the healthcare team to ensure a continuum of patient care progression for clinical and cost-effective outcomes.Key Responsibilities:Completes an initial face-to-face assessment for...
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Patient Services Coordinator
4 weeks ago
Arlington, Virginia, United States Texas Oncology Full timeOverview:Texas Oncology Specialists is seeking a highly skilled Patient Services Coordinator to support our Fort Worth location. This role will be responsible for providing exceptional patient care and administrative support to our clinical team.This position can be tailored to fit the needs of the right candidate, with options for Level 1, 2, or Sr based on...
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Patient Care Coordinator RN
4 weeks ago
Arlington, Virginia, United States Kaiser Permanente Full timeJob Summary:The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. This role requires collaboration with the healthcare team to ensure a continuum of patient care progression for clinical and cost-effective outcomes.Key Responsibilities:Completes an initial face-to-face...
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Patient Care Coordinator
4 weeks ago
Arlington, Virginia, United States Virginia Hospital Center Full timeKey Responsibilities: Schedules and registers patients in a friendly and professional manner. Answers and routes telephone calls and messages in a timely and efficient manner. Coordinates insurance verifications and preauthorizations to ensure seamless patient care. Takes payments and completes daily batching tasks accurately and efficiently.About the...
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Patient Service Coordinator
4 weeks ago
Arlington, Virginia, United States Dental Care Alliance Full timeOverview:We are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in our Arlington, Virginia office. This individual will be a key support person to our staff and patients, handling phone calls, scheduling appointments, and assisting with treatment plans.Responsibilities:Customer Service: Greet...
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Arlington, Virginia, United States Kaiser Permanente Full timeJob Summary:The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utilization review and other members of the healthcare team to assure continuum of patient care progression for...