Patient Access Coordinator

2 weeks ago


Arlington, Virginia, United States Med-Metrix Full time
Job Summary

The Patient Access Representative is a vital member of our team at Med-Metrix, responsible for ensuring seamless patient access to our healthcare services. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage patient flow and registration, ensuring accurate and timely processing of patient information.
  • Provide exceptional customer service, addressing patient concerns and complaints in a professional and empathetic manner.
  • Collaborate with healthcare professionals to ensure efficient and effective patient care.
  • Maintain accurate and confidential patient records, adhering to HIPAA standards.
  • Perform other duties as assigned to support the smooth operation of our healthcare services.
Requirements
  • High School Diploma or Equivalent preferred.
  • Minimum 1 year customer service experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and proficiency in electronic medical records systems.
Work Environment

The Patient Access Representative will work in a dynamic and fast-paced healthcare environment, with minimal noise levels. The ideal candidate will be able to work effectively in a team environment, with a strong focus on customer service and attention to detail.

Med-Metrix is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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