Customer Service and Insurance Specialist
7 days ago
As a Customer Relations Representative with Brian Arends - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of a successful insurance agency. With attention to detail, customer service experience, and a passion for helping others, you will excel in this position.
About the RoleYou will be responsible for providing top-notch customer service by answering inquiries, explaining insurance products, and assisting with policy changes, claims, and billing issues. Your ability to multitask, problem-solve, and work efficiently in a fast-paced environment will make you an invaluable asset to our team.
Key Responsibilities- Customer Service: Provide exceptional customer service by answering inquiries, explaining insurance products, and assisting with policy changes, claims, and billing issues.
- Account Management: Manage customer accounts by processing new policies, renewals, and cancellations while maintaining accurate records.
- Customer Retention: Assist with customer retention strategies.
- Communication: Respond to customer inquiries via phone, email, or walk-in, providing timely, accurate, and helpful information about insurance products.
- Able to obtain Property & Casualty license.
- Bilingual Spanish preferred.
- Strong communication and problem-solving skills.
- Previous experience in customer service, ideally in the insurance industry.
- Ability to multitask, problem-solve, and work efficiently in a fast-paced environment.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, we provide benefits such as license reimbursement, simple IRA, bonus opportunities, flexible schedule, health insurance, paid time off, training & development, and more.
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Insurance Claims Professional
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Customer Relationship Specialist
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Prospect, Kentucky, United States Brian Arends - State Farm Agent Full timeJob Title: Customer Relationship SpecialistAbout Us: At Brian Arends - State Farm Agent, we are committed to providing exceptional client experiences that reinforce the growth of a successful insurance agency.Compensation: The estimated salary for this role is $55,000 - $70,000 per year, depending on experience and performance.Job Description:Key...
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