Party Linen Customer Service Specialist

7 days ago


Prospect Park, Pennsylvania, United States Choice Party Linens, Inc. Full time
About Us

Choice Party Linens, Inc. is a growing, collaborative company that prides itself on unparalleled service and quality for the party rental industry.

Job Description

This role involves answering customer calls, processing orders, and generating new business relationships. You will also be responsible for data entry, efficiently performing job duties in a fast-paced environment, and occasionally attending industry networking events and trade shows.

Key Responsibilities
  • Answering customer calls in an efficient, upbeat, and friendly manner
  • Following procedures to accurately process orders and communicate customer concerns
  • Data entry of email, phone, and online orders
  • Efficiently performing all job duties in a fast-paced environment
  • Making calls from customer lists to generate new business relationships
Requirements
  • At least 18 years old
  • Excellent customer service skills
  • Superior telephone and conversation skills
  • Excellent computer skills
  • Strong data entry skills
  • Motivated learner and self-starter
  • Ability to manage stressful situations gracefully
  • Ability to ask clear and leading questions to quickly identify and resolve customer concerns
  • Ability to multi-task, prioritize, and manage time effectively
  • Flexible availability Mon - Sat (Ability to work extended shifts during peak seasons)
What We Offer
  • Paid vacation
  • Profit sharing
  • 401K
  • Employee assistance program
  • Paid holidays
  • Overtime
  • Employee rewards and recognition
  • Tuition reimbursement
  • Free linen rentals
  • Health, dental, and additional voluntary benefits
  • Paid daily lunch break
  • Growth and advancement opportunities


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