Salesforce Platform Administrator, Partner Solutions and Tech Expert

2 weeks ago

Austin, Texas, United States Apple Full time
About the Role

We are seeking an experienced Salesforce Platform Administrator to join our Partner Solution & Technology group at Apple. As a key member of our team, you will be responsible for operationalizing our global Salesforce ecosystem, transforming and catapulting our Sales organization into the 21st century.

Key Responsibilities
  • Work with our Release Manager, Technical Architects, DevOps Lead, and other Salesforce Business Admins to serve as the primary system administrator for the day-to-day support, maintenance, and improvement of Salesforce environments.
  • Establish, monitor, and drive action planning and execution for production org performance and health metrics.
  • Lead the security in production and full sandboxes to align with organization's security and compliance requirements.
  • Explore and test new platform-specific features as part of Salesforce product release upgrades.
  • Manage installation of AppExchange apps in Production and on full Sandboxes.
  • Handle storage, system clean up, and data archiving.
  • Build and maintain technical guidelines and documentation at the platform level, including metadata dictionary.
  • Assist in analysis of Salesforce license usage and cost optimization.
  • Coordinate with Admins and Developers to grow Salesforce skills across the organization.
Requirements
  • 2+ years of experience in administering or supporting Salesforce cloud environments.
  • Demonstrate knowledge in Salesforce platform-specific administration, security, metadata management, and exposure to Salesforce DX and equivalent tools.
  • Salesforce Administrator, App Builder, or Platform Developer Certification is a plus.
  • Continually stay up to date with new Salesforce technology and related operational processes.
  • Positive relationship and facilitation skills within diverse engineering and global cross-functional organizations.
  • Highly driven, results-focused achiever with creative problem-solving and critical thinking abilities.
  • Highly organized with a laser focus on even the smallest details.
  • Demonstrate ability to communicate effectively verbally and in writing with all levels of organization.
About Apple

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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