Salesforce Solution Architect

15 hours ago

Austin, Texas, United States TEKsystems Full time
Job Title: Salesforce Solution Architect

TEKsystems Global Services (TGS) is a global business and technology services company. We're experts in delivering cloud, data, and customer experience solutions, working with partners in leading cloud, design, and business intelligence platforms. We use strategy, design, operations, and a customer-first approach to help enterprises navigate disruption with agility.

About the Role

The Salesforce Solution Architect will be responsible for developing solutions in support of our Enterprise Cloud Applications pillar engagements in collaboration with TEKsystems sales partners. This role will involve identifying, scoping, and creating solutions that encompass detailed scope, technical approach, estimates, implementation approach, team structure, pricing, assumptions, and other contract-related details.

Key Responsibilities
  • Meet with customers to understand business needs and map them to technical solutions
  • Outline solutions including solution approach, diagrams, team member work estimates, timelines, and costs to build the solutions
  • Own solution roadmap, planning, estimation, and initial delivery efforts through assessment and recommendations for successful delivery
  • Participate in RFx Responses and own response areas
  • Work with Sales and Contract teams on Statement of Works to ensure the proposed solution is translated to contracts
  • Collaborate with account executives to provide technical sales support to close deals
  • Coordinate with our delivery teams on project team members and assignment of the right teams to fit our customer needs
  • Work closely with Salesforce practice and ensure there is an agreement on final solutioning, team structure, and pricing
  • Determine if our services are a fit for customers' business requirements and direct them to the appropriate consulting practices within our organization
  • Contribute to the outcomes in opportunity pursuits in landing, expanding, and protecting business across verticals
  • Collaborate with practices on continued evolution of service offerings, presales, and go-to-market collaterals such as case study support, account profiling, client presentations design, etc.
Requirements
  • Strong understanding of Salesforce product suite and its ecosystem
  • 5+ years of experience designing and implementing solutions in sales cloud, service cloud, communities/experience cloud, marketing cloud, and general Salesforce platform applications
  • 3+ years of experience designing and implementing solutions in at least one of the following (strongly preferred): CPQ, Health Cloud, Financial Services Cloud, Field Services Lightning, Manufacturing/CPG, Energy Cloud
  • Experience with designing and implementing solutions in Pardot or Commerce Cloud is a plus
  • Successful track record delivering varied size of Salesforce projects for enterprise customers
  • Successful track record in being pre-sales roles and owning overall solutioning
  • 5+ years of experience in leading presales efforts and owning solution, estimation, and overall proposal development, including clearly defining scope, overall solution approach, high-level reference architecture, team structure, and pricing
  • Demonstrated ability to successfully negotiate and close complex contracts
  • Excellent verbal and written communication and presentation skills
  • Experience with agile delivery model (Scrum, Kanban, SAFe, etc.) and working with Agile tools
  • Timeliness, reliability, accuracy, dependability, and consistency in performance is a must
  • Be able to produce artifacts quickly with high accuracy and without any supervision
  • Must be a self-starter and be able to work collaboratively with multiple practice areas
Qualifications
  • A technical bachelor's degree (Computer Science, Information Technology/Systems)
  • 5+ years of hands-on experience as a Salesforce Solution Architect or equivalent role
  • 5+ years of experience in solution development/presales
  • 5+ years of consulting experience, including gathering requirements and collaborating with clients to implement technical designs
  • Ability to travel to client locations to deliver professional services, as needed
  • Preferred Experience & Certifications (2 or more of the following or equivalent certifications): Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, Salesforce Certified Marketing Cloud Consultant, Salesforce Certified CPQ Specialist, Salesforce Certified Field Services Lightning Consultant

We are an equal opportunity employer and welcome applications from diverse candidates. Please click on the following link to learn more about our full-time internal employment benefits.

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