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Client Relations Coordinator
2 months ago
Position: Client Support Specialist
Company: Sykes Elder Law, LLC
Location: Pittsburgh, PA, US
Are you someone who thrives on helping others and ensuring the well-being of seniors? Do you have exceptional communication abilities and a positive demeanor in all your interactions? Are you meticulous and skilled in tasks such as document preparation, calendar management, and email correspondence? Can you work effectively as part of a team while also providing independent support to clients, resolving issues, and meeting project deadlines? If so, the position of Client Support Specialist at Sykes Elder Law, LLC could be an ideal opportunity for you.
Compensation:$47,500 annually
Key Responsibilities:- Engage with clients via phone to understand their requirements, arrange appointments, and respond to inquiries.
- Draft legal documents under the attorney's direction.
- Assist clients in the process of asset transfers into their trusts.
- Prepare and facilitate Medicaid application approvals.
- Efficiently manage the attorney's calendar and email communications.
- Address client complaints and concerns with empathy and understanding.
- Collaborate on improving client service protocols and implementing automation for enhanced efficiency.
- Bachelor's degree.
- Outstanding verbal and written communication skills.
- Strong attention to detail.
- Effective problem-solving skills.
- Proficient with technology.
- Excellent organizational abilities.
- Dedication to enhancing the lives of others.
- Commitment to delivering an exceptional client experience.
We are a small, locally owned law firm dedicated to providing individuals and families with peace of mind through high-quality estate planning and elder law services for over two decades. Our office operates during standard business hours, focusing on delivering personalized service to our clients.