Client Services Technician

2 weeks ago


Pittsburgh, Pennsylvania, United States Pace Full time
Job Summary

We are seeking a highly organized and detail-oriented Client Services Technician to join our team at Pace. As a Client Services Technician, you will play a critical role in supporting the Pittsburgh, PA location by coordinating and performing sample-related activities, including shipping and receiving, processing, and administration.

Key Responsibilities
  • Coordinate and perform sample-related activities, including shipping and receiving, processing, and administration
  • Maintain and update appropriate documentation and databases
  • Participate in training on fundamental lab support policies, programs, and practices
Requirements
  • Ability to use computer applications and systems related to the work
  • Fundamental understanding of methods to resolve administrative or technical problems, questions, and concerns
  • Effective communication with staff, coworkers, and customers to ensure safe, effective, and appropriate operations
  • Correct business English, including spelling, grammar, and punctuation
  • High school diploma or equivalent
  • Experience in a laboratory or environmental testing setting is preferred, but not required
Working Environment

Work is performed in a lab, warehouse, and office setting. Work is subject to chemicals, fumes, gases, noxious odors, and related items in a lab and samples setting.

Benefits
  • 80 hours of paid vacation per year
  • 7 paid holidays per year
  • 2 floating holidays per year (prorated based on start date)
  • 40 hours paid sick time per year
  • Payed bereavement leave (days based on relation to the employee)
  • 8 hours paid volunteer time per year
  • Medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance
Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state, or local laws.



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