Customer Service Specialist
6 days ago
Pride Motor Group is seeking a highly motivated and customer-focused individual to join our Service Business Development Center team. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.
Key Responsibilities:
Respond to customer inquiries and schedule service appointments in a timely and efficient manner.
Utilize strong communication skills to build rapport with customers and provide personalized service.
Work collaboratively with the Service Manager to ensure seamless communication and effective issue resolution.
Stay up-to-date on current marketing initiatives and promotions to effectively communicate with customers.
Provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements:
Excellent communication and interpersonal skills.
Previous experience in customer-facing roles or telemarketing highly desirable.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Strong organizational and time management skills.
Proficiency in Microsoft Office and data entry skills.
What We Offer:
Competitive salary and benefits package.
Opportunities for career advancement and professional growth.
A dynamic and supportive work environment.
Recognition and rewards for outstanding performance.
Equal Opportunity Employer:
Pride Motor Group is an equal opportunity employer and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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