Administrative Supervisor

4 days ago

Baltimore, Maryland, United States Johns Hopkins University Full time
Job Summary

We are seeking an experienced Administrative Supervisor to join our team at Johns Hopkins University. This role will oversee and lead the administrative operations in the Central Office for Development and Alumni Relations, providing support to leaders and fundraisers in ensuring successful moves management of prospects and donors.

Key Responsibilities
  • Lead a team of two development coordinators, fostering a healthy team environment by hiring, supervising work, developing, mentoring, and coaching the staff.
  • Plan and facilitate monthly team and 1:1 meetings to ensure group and individual needs are met and information is exchanged.
  • Complete mid-year and annual-reviews for coordinators in collaboration with their principals, identifying professional development opportunities and maintaining clear communication.
  • Use independent judgment to resolve administrative issues, implementing corrective actions and involving directors or senior leaders when necessary.
  • Successfully interpret and implement university policies and procedures for consistent administrative tasks and activities.
  • Monitor and approve weekly timesheets for direct reports, approving vacation requests and coordinating coverage to ensure consistent support.
  • Cross-train staff for deployment to other teams during administrative staff turnover, absences, and shortages for special project completion.
  • Advise hiring managers and facilitate professional development for coordinators across Development and Alumni Relations.
  • Develop competency models and assessments for prospective coordinator hires, partnering with hiring managers and TMHR on search committees.
  • Collaborate with TMHR and managers to develop and implement coordinator-specific onboarding programs and resources.
  • Represent the administrative team in department meetings to advocate for its needs, staying abreast of JHU changes to business and administrative processes.
  • Partner with TMHR training team to identify and recommend trainings for administrative skill enhancement.
  • Work closely with TMHR HR Manager to advise on coordinator staffing size for teams and assignments for reorganizations and talent planning.
Requirements
  • High School Diploma or graduation equivalent.
  • Five years progressively responsible administrative experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications

The number and complexity of sophisticated donors, and the fast pace of the Development and Alumni Relations organization require a high level of independent thinking, attention to detail, organization, flexibility, advanced computer skills, and excellent written and verbal communication skills.

This position requires advanced-level maturity in liaising and advising leaders at various levels of the organization.

All applicants are expected to uphold the university's core values, including diversity and inclusion, treating people with dignity and respect, and demonstrating an open-minded approach to understanding people regardless of their background.

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