Floor Manager

4 weeks ago


New York, New York, United States Gerber Group HQ Full time

Job Title: Floor Manager

About the Role:

We are seeking a skilled Floor Manager to join our team at Gerber Group HQ. As a key member of our management team, you will be responsible for ensuring the smooth operation of our rooftop bar and lounge.

Key Responsibilities:

  • Anticipate and accommodate the needs of our guests.
  • Supervise and coordinate team member responsibilities to ensure efficient and profitable bar operations.
  • Participate in interviewing, hiring, and training new applicants and team member development.
  • Responsible for scheduling assigned departments.
  • Participate in growth opportunities and team member development of all front-of-house team members.
  • Regulate all POS functions requiring a manager's approval.
  • Assist with job performance reviews.
  • Address and resolve guest and team member concerns.
  • Responsible for reconciling end-of-shift financials.
  • Responsible for inventorying and ordering operational supplies.
  • Possess in-depth knowledge of all food and beverage menus.
  • Ensure compliance with federal, state, and local laws and regulations, and company policies.
  • Ensure Department of Health and company sanitation standards.
  • Practical knowledge of the job duties of all supervised team members.
  • Communicate clearly and concisely with heart-of-house team members during service.
  • Ensure the completion of all opening and closing procedures by FOH team members, as prescribed by the company.
  • Ensure the replacement or repair of all breakage and damage of equipment or furniture.
  • Attend, lead, and participate in any training sessions, departmental meetings, or pre-service meetings.
  • Portray a positive and professional attitude.
  • Work as part of a team and provide help and support to all fellow team members.
  • Assist and/or complete additional tasks as assigned.

Qualifications:

  • Proven leadership and communication skills.
  • Strong organizational and multitasking abilities.
  • Flexibility to work a variable schedule, including nights, weekends, and holidays.

About Us:

Gerber Group HQ is a dynamic and growing company that offers a comprehensive benefits package, including health, dental, and life insurance, as well as paid time off. We are committed to providing our team members with opportunities for growth and development.



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