Sales and Operations Manager
2 days ago
Job Summary: We are seeking a highly motivated and experienced Sales Lead to join our team at Chico's FAS. The successful candidate will be responsible for promoting a customer and product-focused sales culture, driving sales growth, and delivering exceptional customer experiences.
Key Responsibilities:- Establish and communicate clear expectations to store teams and hold them accountable for achieving sales and performance standards.
- Perform and oversee basic operational activities, including opening and closing duties, and merchandise flow processes.
- Supervise sales associates and ensure they are knowledgeable about products and services.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Train and coach sales teams to ensure they are fluent in product knowledge and provide exceptional customer service.
- High school diploma or equivalent.
- 1+ year retail or sales management experience preferred.
- Excellent communication, verbal, and written skills.
- Excellent customer service skills.
- Able to learn or adapt to technology provided by the company.
- Knowledge of administrative aspects of store operations.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Constant walking/standing (67-100% of 8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34-66% of 8-hour shift).
Chico's FAS is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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