Client Service Associate

1 day ago


Raleigh, North Carolina, United States Envestnet Full time
About the Role

We are seeking a highly skilled Client Service Associate – Advisor to join our team at Envestnet. As a key member of our Service – Advisor team, you will play a critical role in delivering exceptional support to financial advisors through inbound calls.

Your primary responsibility will be to act as a Subject Matter Expert on platform functionality, providing training and support to clients on how to effectively use Envestnet in their practices. You will also be responsible for ensuring the highest level of customer satisfaction through a strong sense of client advocacy and a consultative approach.

Key Responsibilities
  • Provide expert support and training to clients on platform functionality and usage
  • Act as a Subject Matter Expert on platform functionality, providing guidance and support to internal and external stakeholders
  • Ensure accuracy and timeliness in resolving client questions and requests
  • Establish and maintain positive relationships with clients, setting and managing expectations for completion of work
  • Collaborate with internal teams to resolve client issues and requests
Requirements
  • Bachelor's degree in business, finance, or a related field of study
  • 1-3 years of experience in the financial services industry in a client-facing role
  • Exemplary customer service and interpersonal skills
  • Ability to operate in a fast-paced environment with multiple priorities
  • Proficiency in MS Office Suite
About Envestnet

Envestnet is a leading provider of technology-enabled investment and practice management solutions to financial advisors. Our mission is to empower advisors and financial service providers with innovative technology, solutions, and intelligence to make financial wellness a reality for everyone.

We offer a highly competitive compensation and benefits package, as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company.



  • Raleigh, North Carolina, United States Wohn-Service-Team Full time

    Position OverviewWe are seeking a dedicated Client Relations Associate to join our team at Wohn-Service-Team. This role is pivotal in ensuring exceptional service delivery and client satisfaction.Contract DetailsDuration: Long-term contractWork Arrangement: HybridAbout the CompanyWohn-Service-Team is a reputable organization committed to providing...


  • Raleigh, North Carolina, United States Curi Full time

    {"title": "Client Services Associate", "description": "About the RoleCuri is seeking a highly skilled Client Services Associate to join our team in the Mountain Region. As a key member of our Client Services Department, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.Key...


  • Raleigh, North Carolina, United States proSapient Full time

    {"title": "Client Services Associate", "description": "Unlock Expert InsightsAt proSapient, we empower our clients to make informed decisions by connecting them with industry experts. As a Client Services Associate, you will play a vital role in this process.Key Responsibilities:Partner with Team Leads to understand client needs and preferences.Proactively...


  • Raleigh, North Carolina, United States Public Consulting Group Full time

    Key ResponsibilitiesAs a Client Service Associate 2 at Public Consulting Group, you will play a vital role in the Medicaid School-Based Services (SBS) program, focusing on the Fee-for-Service (FFS) program. Your primary responsibilities will include managing and maintaining client services, education, associate, business operations, service, project...


  • Raleigh, North Carolina, United States UNC Health Care Full time

    Position Title: Laboratory Client Service AssociateJob Overview:Join a dynamic team dedicated to enhancing the health and wellness of the communities we serve. As a Laboratory Client Service Associate, you will play a crucial role in providing exceptional customer service and facilitating laboratory services.Key Responsibilities:Adhere to safety protocols by...


  • Raleigh, North Carolina, United States S&P Global Full time

    About the Role:Job Summary:The Associate Client Services Specialist will be part of a dynamic team responsible for all onboarding, data research, and processing functions on the Loan Operations Team. This team primarily supports ClearPar users and their system functionality needs.Key Responsibilities:Support clients and the business with operational duties...


  • Raleigh, North Carolina, United States Lee Partners Full time

    Job Summary:We are seeking a highly motivated and enthusiastic individual to fill the role of Entry Level Client Representative at Lee Partners. As a Client Representative, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Engage with clients through in-person...


  • Raleigh, North Carolina, United States Lee Partners Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to fill the role of Entry Level Client Representative at Lee Partners. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesClient Interaction: Engage with clients through...


  • Raleigh, North Carolina, United States Public Consulting Group Full time

    **About the Role**As a Client Service Associate 2 at Public Consulting Group, you will be an integral member of our Medicaid School-Based Services (SBS) program. Your focus will be on the Fee-for-Service (FFS) program, where you will be responsible for managing and maintaining client relationships, education, and business operations.**Key...


  • Raleigh, North Carolina, United States Curi Full time

    About CuriCuri is a full-service advisory firm that serves physicians and medical practices. As a fierce physician advocate, smart business leader, and thoughtful partner, Curi's advisory, capital, and insurance offerings deliver valued advice that is grounded in client priorities and elevated by their outcomes.Our MissionWe aim to provide performance that...


  • Raleigh, North Carolina, United States Public Consulting Group Full time

    **Job Summary**As a Client Service Associate 2 at Public Consulting Group, you will play a vital role in the Medicaid School-Based Services (SBS) program, focusing on the Fee-for-Service (FFS) program. Your responsibilities will include managing and maintaining client relationships, education, associate, business operations, service, project management, and...


  • Raleigh, North Carolina, United States ATR International Full time

    Job Summary:This position provides advanced operational support for a business unit in the execution of daily activities in support of the Client's Go platform. The successful candidate will facilitate processes and associate workflow while ensuring compliance with all applicable regulations and policies.Key Responsibilities:Service: Respond to inbound...


  • Raleigh, North Carolina, United States Kestra Financial Independent Advisor Full time

    About the RoleKestra Financial Independent Advisor is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in the back-office functioning of our firm, ensuring the day-to-day operations run smoothly and efficiently.Key ResponsibilitiesClient Meeting Preparation and Follow-up: Assist...


  • Raleigh, North Carolina, United States Coleman Research Full time

    Client Management Associate at Coleman Research About Us: Coleman Research is a trusted partner for top-tier organizations seeking insights from hard-to-reach experts across various fields. As a subsidiary of VisasQ, the premier expert network in Japan, we operate globally with offices in key cities. Our mission is to "Think Big, Think Global," as we work to...


  • Raleigh, North Carolina, United States TalentLink Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at TalentLink Solutions. As a Client Service Associate, you will play a critical role in supporting our financial planning and investment advisory services.Key ResponsibilitiesProvide exceptional client service by responding to client inquiries,...


  • Raleigh, North Carolina, United States Concord Hospitality Full time

    We are seeking a Client Services Supervisor At Concord Hospitality, we value individuals who are dedicated to delivering exceptional service. As the Client Services Supervisor, you will play a pivotal role in orchestrating a seamless experience for our guests. Your leadership will unite the front desk team, ensuring that our guests receive outstanding...


  • Raleigh, North Carolina, United States Curi Full time

    About CuriCuri is a leading advisory firm that serves physicians and medical practices. As a trusted partner, we deliver valued advice that is grounded in client priorities and elevated by their outcomes.Our MissionWe strive to be fierce physician advocates, smart business leaders, and thoughtful partners. Our advisory, capital, and insurance offerings are...


  • Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to...


  • Raleigh, North Carolina, United States Hertz Full time

    The Client Relations Associate is dedicated to delivering exceptional customer service that fosters satisfaction and loyalty, cultivating an environment where team members are empowered to excel in their service delivery. This role is pivotal in ensuring first contact resolution and enhancing the overall customer interaction experience. The associate is...


  • Raleigh, North Carolina, United States L&E Research, Inc. Full time

    Job OverviewThe following outlines the essential responsibilities associated with this role. The organization retains the right to adjust these duties as necessary. The individual must be capable of executing the fundamental functions of the position effectively, and reasonable accommodations will be provided upon request.ESSENTIAL QUALIFICATIONS AND...