Client Service Associate 2

6 days ago


Raleigh, North Carolina, United States Public Consulting Group Full time

**Job Summary**

As a Client Service Associate 2 at Public Consulting Group, you will play a vital role in the Medicaid School-Based Services (SBS) program, focusing on the Fee-for-Service (FFS) program. Your responsibilities will include managing and maintaining client relationships, education, associate, business operations, service, project management, and retail functions.

**Key Responsibilities:**

  • Manage client relationships and provide exceptional service
  • Develop and implement business operations strategies to improve efficiency and productivity
  • Collaborate with cross-functional teams to drive project management and retail initiatives
  • Provide education and training to associates on business operations and service best practices
  • Analyze data to inform business decisions and drive growth

**Requirements:**

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Experience in business operations, project management, or a related field
  • Strong analytical and problem-solving skills


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