Patient Access Representative II

2 days ago


Los Angeles, California, United States Cedars-Sinai Full time
About the Role

Cedars-Sinai is seeking a highly skilled Patient Access Representative II to join our team in Admissions and Registration. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our medical center.

Key Responsibilities
  • Perform all registration activities for patients presenting to Admissions and/or outpatient areas, ensuring accurate and timely processing of patient information.
  • Verify patient insurance coverage and financial obligations, utilizing electronic and telephonic verification methods.
  • Assign and verify medical record numbers, adhering to Cedars-Sinai's Patient Identification Policy.
  • Collaborate with physicians and specialty departments to ensure accurate intake of information required for complete registration.
  • Provide exceptional customer service, interacting with patients, patient representatives, and insurance companies with sensitivity and attention to detail.
  • Meet or exceed cash collection goals, demonstrating proficiency in collection skills and financial management.
  • Work and resolve QA error worklist daily, ensuring accuracy and efficiency in patient registration processes.
Requirements
  • High School Diploma/GED required; Bachelor's Degree in Hospital Administration or equivalent preferred.
  • Two (2) years of healthcare experience in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, or related roles required.
  • Scheduling flexibility and timeliness, including evening and weekend commitments.
About Cedars-Sinai

Cedars-Sinai is a leader in providing high-quality healthcare, encompassing primary care, specialized medicine, and research. Our commitment to patient care, education, and community service sets us apart as a premier healthcare organization.



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