Customer Experience Specialist
7 days ago
About Us
Bath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer, committed to creating an inclusive retail environment that fosters passionate associates.
The Opportunity
We're seeking a Sales Associate to join our team in our stores. As a Sales Associate, you'll be the face of Bath & Body Works, understanding customer needs and helping them find the best products. Your role will involve:
- Consistently executing our selling model in a fun, team environment
- Meeting sales goals and expectations during scheduled shifts
- Building a highly satisfied and loyal customer base through engagement, product recommendations, and sales conversion
- Supporting product replenishment activities to keep the store full and abundant
- Assisting with floorset execution, window changes, visual presentation, and marketing placement as needed
- Abiding by our values, policies, procedures, and safety messages
What You Can Expect
We offer a merchandise discount of 30% at Bath & Body Works, mental health and well-being services, and an opportunity to save in the BBW 401(k) after one year of service and 1000 hours worked. You'll also enjoy a fun, rewarding experience where you can be yourself, as we believe in making the world a brighter, happier place through fragrance and diversity, equity, and inclusion.
Qualifications
We're looking for individuals with demonstrated sales and customer service results in a fast-paced environment. You should be available for varied weekly shifts, including weekend, closing, and peak hour shifts. Effective communication skills, a willingness to receive feedback, and the ability to act on it are essential.
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