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Senior Consultant, US Consumer Credit Product Delivery Expert

2 months ago

Atlanta, Georgia, United States Visasoutheasteurope Full time
Senior Manager, US Consumer Credit Product Delivery

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

Job Description and Responsibilities
  • Support a range of large and small credit clients, including issuers, processors and other consumer credit stakeholders.
  • Drive client understanding and engagement in Visa Consumer credit strategy and initiatives, such as the initiatives for affluent credit products, card benefits, and installments.
  • Collaborate with account executives on sales of Visas consumer credit product and solutions by engaging with clients to identify objectives, product gaps, and opportunities.
  • Create US Region specific sales materials and develop business cases as needed to support client conversations.
  • Help clients configure Visas product and solutions to meet clients objectives.
  • Work collaboratively across functional teams including Consulting (Visa Consulting & Analytics), Product management, Co-Brand, Client Delivery, Client Services, Finance, Visa Research and others to develop and execute strategic plans and key initiatives.
  • Lead custom Visa product implementations (e.g. installments, premium affluent platforms) working with clients and various internal Visa teams.
  • Oversee product execution all the way through to implementation and end-consumer adoption/usage.
  • Serve as a consumer credit industry and product subject-matter-expert supporting both internal partners and external clients to address a variety of needs.
  • Engage with clients to provide insights on product and market trends, consumer credit growth strategies, and strategic product considerations.
  • Develop quarterly landscape overviews of the consumer credit marketplace based on market developments, research findings, competitive intelligence, etc. for both internal and external usage.
  • Drive strategy and manage development of analytic resources dashboards, ad-hoc analyses, learning agenda to support content creation and client conversations on the consumer credit industry.
Qualifications
  • 8 or more years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
  • Background in payments or financial services.
  • Direct experience within product at a credit issuer or processor a plus and/or consulting or strategy experience that involved external engagements.
  • High comfort level and poise in client meetings.
  • Knowledge of the economic drivers of the consumer credit industry economic factors, consumer preferences, and profitability levers.
  • Proven leadership capabilities including effective decision-making, sharing well-articulated views, and driving tangible results.
  • Analytical background and ability to frame complex or abstract concepts in a clear, cohesive framework.
  • Strong problem-solving skills with a focus on client success.
  • Comfortable making decisions with limited data, structuring abstract problem statements and defining solution path for execution.
  • Excellent communication skillsability to communicate at all levels of the organization.
  • Project management instinctsrole requires multiple workstreams and a bias toward action.