Field Service Coordinator
2 days ago
- Create customer quotes, orders, and purchase requisitions in SAP
- Follow up with customers on pending quotes, purchase orders, revisions, and scheduling
- Coordinate with international affiliates in varying time zones
- Transfigure foreign quotes to American standards
- Schedule and track jobs in SAP Connect
- Provide FSE's with necessary job information i.e., when to schedule travel, machine information, contact information, etc.
- Be the first point of contact for the Field Service Engineers regarding scheduling
- Follow up with parts needed per job
- Handle incoming calls and e-mails from internal and external customers, both domestic and international
- Escalate concerns to the Team Lead when necessary
- Edit trip reports, approve time efforts in Connect, and maintain CATs reporting
- Support CAQ, Buhler's Quality Process, through SAP and scheduling
- Must arrive to work predictably and promptly
- Manage miscellaneous projects and complete various tasks as needed
- High School Diploma or GED required
- Associate degree or equivalent is preferred
- Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities; able to communicate clearly and effectively in person and in writing, internally and externally
- Confidence in navigating ambiguous situations
- Mathematic aptitude
- Ability to work with minimal supervision
- Excellent time management and organizational skills
- Professional telephone etiquette is essential
- Ability to identify, evaluate, and problem solve in high pressure situations
- Advanced MS Word, Excel, Power Point & Outlook skills
- Able to type 50 wpm or more
- SAP or similar ERP experience
- Experience working in manufacturing a plus
- Able to react and remain positive in an ever-changing environment
- Able to work independently within a team setting
Wide technical & modern environment with interesting challenges
Professional environment with an open communication culture
Exciting development and training opportunities
Great and dynamic work environment
Health Insurance with Health Savings Account
Dental
Vision and Life Insurance
Short Term and Long Term Disability
401(k) with 6% company contribution
15 days vacation
Sick Time
Maternity and Paternity Leave"}
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Field Service Coordinator
2 days ago
Minneapolis, Minnesota, United States Buhler Group Full time{"title": "Field Service Coordinator", "content": "Key ResponsibilitiesAs a Field Service Coordinator at Buhler Group, you will be responsible for creating customer quotes, orders, and purchase requisitions in SAP. You will ensure that everything flows smoothly from start to finish, providing our field service engineers with all the necessary job information...
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Field Service Coordinator
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