Rental Coordinator
2 weeks ago
Thompson Machinery is a leading Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. With a rich history dating back to 1944, the company has established itself as an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a diverse range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery provides a total equipment solution.
Job Profile
The Rental Coordinator position is a key role within the Cat Rental Store, responsible for providing administrative support to the team. Reporting to the Cat Rental Store Operations Manager, the successful candidate will work closely with Rental Sales Representatives to coordinate and process rental sales. This includes customer contacts, pricing, inventory availability, transportation/shipping coordination, and service requests. The ideal candidate will have a strong understanding of the rental process and be able to effectively communicate with customers and internal stakeholders.
Responsibilities
The Rental Coordinator will be responsible for the following key tasks:
- Reconcile electronic charge transactions
- Answer telephone and direct calls to the correct individuals or departments
- Assist customers with their rental needs
- Develop sales proposals and presentations from customer inquiries
- Maintain adequate product knowledge of equipment and Allied products
- Research equipment, parts, or Allied products to meet specialized customer requirements
- Respond to customer inquiries regarding equipment and Allied products
- Schedule, dispatch, and route vehicles for the transport of equipment and Allied products
- Support sales staff with demonstration and sales agreements
- Coordinate with shop staff regarding repair status and availability of equipment
Requirements
The successful candidate will possess the following skills and qualifications:
- A minimum of 3 years of relevant experience
- College degree (business, sales, construction) preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Proficient in the use of basic Microsoft applications, Lotus Notes, and Web-browsers
- Ability to develop functional ability in the use of proprietary software
Work Environment
The Rental Coordinator will work in a fast-paced environment, with occasional need to perform duties outside. The ideal candidate will be able to work well under pressure and meet deadlines. The company offers a competitive salary and a complete benefits package. Compensation will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
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Rental Coordinator
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Nashville, Tennessee, United States Thompson Machinery Full timeAbout the JobThe Rental Coordinator position at Thompson Machinery is a key role in the Cat Rental Store. As a Rental Coordinator, you will provide administrative support to the Cat Rental Store team, coordinating and processing rental sales. This includes working closely with Rental Sales Representatives on rental transactions and orders, customer contacts,...
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Rental Coordinator Position
3 weeks ago
Nashville, Tennessee, United States Thompson Machinery Full timeAbout Thompson MachineryThompson Machinery is a leading Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. With a rich history dating back to 1944, the company has established itself as an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a diverse range...
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Rental Coordinator Position
3 weeks ago
Nashville, Tennessee, United States Thompson Machinery Full timeAbout Thompson MachineryThompson Machinery is a leading Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. With a rich history dating back to 1944, the company has established itself as an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a diverse range...
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