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Area Warranty Operations Manager

2 months ago


SaintBauzilledePutois, Occitanie, United States Taylor Morrison Full time
Job Summary

As an Area Warranty Manager at Taylor Morrison, you will play a vital role in overseeing the Division's warranty team, fostering strong relationships with team members and customers, and delivering exceptional customer service.

Key Responsibilities
  • Manage the warranty team to ensure efficient and effective warranty operations
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Collaborate with cross-functional teams to resolve customer issues and improve warranty processes
  • Monitor and analyze warranty data to identify trends and areas for improvement
  • Develop and implement strategies to improve customer satisfaction and loyalty
Requirements
  • Proven experience in warranty management or a related field
  • Strong leadership and communication skills
  • Ability to analyze data and identify trends
  • Excellent customer service skills
  • Ability to work in a fast-paced environment