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Area Warranty Operations Manager
2 months ago
As an Area Warranty Manager at Taylor Morrison, you will play a vital role in overseeing the Division's warranty team, fostering strong relationships with team members and customers, and delivering exceptional customer service.
Key Responsibilities- Manage the warranty team to ensure efficient and effective warranty operations
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
- Collaborate with cross-functional teams to resolve customer issues and improve warranty processes
- Monitor and analyze warranty data to identify trends and areas for improvement
- Develop and implement strategies to improve customer satisfaction and loyalty
- Proven experience in warranty management or a related field
- Strong leadership and communication skills
- Ability to analyze data and identify trends
- Excellent customer service skills
- Ability to work in a fast-paced environment