Restaurant Operations Manager
4 weeks ago
Job Summary
The Restaurant Manager will oversee the daily operations of the hotel restaurant, ensuring seamless service and quality food. This role requires a strong leader who can motivate staff, manage inventory, and maintain high standards of customer satisfaction.
Key Responsibilities
- Lead a team of servers, bartenders, and kitchen staff to provide exceptional dining experiences.
- Manage inventory, ordering supplies, and maintaining a clean and organized kitchen.
- Develop and implement marketing strategies to increase sales and customer engagement.
- Collaborate with the hotel's events team to plan and execute successful events and weddings.
- Monitor and maintain high standards of customer satisfaction, addressing any concerns or issues promptly.
Requirements
- Minimum of two years of supervisory experience in the restaurant or food and beverage industry.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- ServSafe and/or food safety training.
- Alcohol awareness training (such as TIPS).
- Familiarity with food and beverage cost controls.
- Ability to write routine reports and correspondence.
- Ability to accurately compute mathematical calculations and use required measurement tools.
- Ability to prepare budgets and ensure cost controls.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotels is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.
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