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Operations Manager
1 month ago
At Rentokil Pest Control North America, we're seeking an experienced Operations Manager to lead our team of specialists in delivering exceptional service to our clients.
Key Responsibilities:
- Manage daily operations to ensure superior customer service and achieve sales and revenue goals.
- Offer direction and guidance to staff in all aspects of operations, service, and client care.
- Oversee basic financial performance, including revenue growth and expense control.
- Travel throughout the territory to visit clients, assist specialists, and partner with the sales team on business development.
- Work a flexible schedule, including early mornings and weekend work when needed.
- Submit regular reports, as required.
Requirements:
- Bachelor's degree (preferred but not required).
- 3-5 years of management experience with a focus on customer service.
- Success in training, mentoring, and coaching service professionals.
- Excellent verbal and written communication skills.
- Previous experience in a route-oriented, service environment is a plus.
- Ability to obtain and maintain required licenses/certificates.
- Pass a pre-employment background screen.
- Hold a valid driver's license and pass a motor vehicle record search.