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Guest Services Representative

2 months ago

Fort Lauderdale, Florida, United States Seminole Gaming Full time
Job Summary

We are seeking a highly motivated and customer-focused Restaurant Host/Cashier to join our team at Seminole Gaming. As a key member of our dining team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Guest Service: Greet and serve guests in a timely and courteous manner, ensuring a positive dining experience.
  • Seating and Ushering: Obtain information from guests and usher them to their seats, ensuring a smooth and efficient seating process.
  • Communication: Communicate customer requests to assigned servers and handle any concerns or questions guests may have.
  • Payment Processing: Collect various forms of payment, process orders, and make accurate change.
  • Teamwork: Collaborate with servers, bussers, and other team members to ensure seamless service and a positive guest experience.
Requirements
  • Experience: Minimum 1 year experience in high-volume food service, with a focus on cashiering and money handling.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Availability: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training: Ongoing training and development opportunities to enhance your skills and knowledge.