Dental Office Director

3 days ago


Phenix City, Alabama, United States Riverchase Dental Care Full time
Job Summary

We are seeking a highly skilled and experienced Dental Office Manager to oversee the daily operations of our front office at Riverchase Dental Care.

Key Responsibilities
  • Manage practice management software, phone systems, and patient relations to ensure seamless patient experiences.
  • Train and supervise front desk staff to provide exceptional customer service and maintain accurate patient records.
  • Handle patient complaints and resolve issues in a timely and professional manner.
  • Coordinate with providers to ensure efficient scheduling, treatment coordination, and patient satisfaction.
  • Monitor and manage room availability, fee schedules, and occupancy levels.
  • Oversee supply budget and ordering of dental supplies and equipment.
  • Supervise insurance claim processing and follow up.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong leadership abilities with the ability to motivate and inspire a team.
  • Exceptional problem-solving skills to handle patient complaints effectively.
  • Proficient in using practice management software, Dental Intel, and phone systems.
  • Detail-oriented with excellent organizational skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of dental operations and procedures and insurance claim processing.


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