Front Office Assistant

7 days ago


Pell City, Alabama, United States UnitedHealth Group Full time
Front Office Assistant

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Front Office Assistant, you'll play a vital role in delivering exceptional patient care and support to our medical staff.

Key Responsibilities:
  • Assist in opening and closing the clinic, ensuring a clean and welcoming environment for patients
  • Welcome patients and visitors with a friendly demeanor, answering inquiries and directing them through the registration process
  • Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation
  • Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
  • Discharge patients, verify their information, and provide them with necessary documents
What We Offer:
  • Hourly rate incentives (Flex Pay, Standby Pay)
  • Paid Time Off, which you start to accrue with your first pay period
  • Career development and training for other roles you may be interested in
  • Medical Plan options, Dental, Vision, Life & AD&D Insurance
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of experience in customer service or in a medical office setting
  • 1+ years of experience with basic computer software
  • Willing and able to learn electronic medical records

We're an equal opportunity employer and welcome diversity in our workplace. If you're a team player with excellent interpersonal skills and the ability to multi-task, we'd love to hear from you.



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