Front Office Assistant
7 days ago
At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Front Office Assistant, you'll play a vital role in delivering exceptional patient care and support to our medical staff.
Key Responsibilities:- Assist in opening and closing the clinic, ensuring a clean and welcoming environment for patients
- Welcome patients and visitors with a friendly demeanor, answering inquiries and directing them through the registration process
- Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation
- Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
- Discharge patients, verify their information, and provide them with necessary documents
- Hourly rate incentives (Flex Pay, Standby Pay)
- Paid Time Off, which you start to accrue with your first pay period
- Career development and training for other roles you may be interested in
- Medical Plan options, Dental, Vision, Life & AD&D Insurance
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- High School Diploma/GED (or higher)
- 1+ years of experience in customer service or in a medical office setting
- 1+ years of experience with basic computer software
- Willing and able to learn electronic medical records
We're an equal opportunity employer and welcome diversity in our workplace. If you're a team player with excellent interpersonal skills and the ability to multi-task, we'd love to hear from you.
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Cleaning Specialist
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